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Identifying key factors affecting consumer purchase behavior in an online shopping context
| Content Provider | Semantic Scholar |
|---|---|
| Author | Park, Chung-Hoon Kim, Young-Gul |
| Copyright Year | 2003 |
| Abstract | While interactions in the real world shopping are mainly based on face‐to‐face activities between consumers and service personnels, interactions in electronic commerce take place mainly through the retailer’s Web site. This study investigated the relationship between various characteristics of online shopping and consumer purchase behavior. Results of the online survey with 602 Korean customers of online bookstores indicate that information quality, user interface quality, and security perceptions affect information satisfaction and relational benefit, that, in turn, are significantly related to each consumer’s site commitment and actual purchase behavior. |
| Starting Page | 16 |
| Ending Page | 29 |
| Page Count | 14 |
| File Format | PDF HTM / HTML |
| DOI | 10.1108/09590550310457818 |
| Volume Number | 31 |
| Alternate Webpage(s) | http://up.mihanhamkar.com/uploads/demo-Identifying-Key-factors.pdf |
| Alternate Webpage(s) | https://doi.org/10.1108/09590550310457818 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
