NDLI: Learning and Evaluating Quality Features of Web Services through User Review Sentiment Analysis

Please wait, while we are loading the content...

Learning and Evaluating Quality Features of Web Services through User Review Sentiment Analysis

Content Provider	Semantic Scholar
Author	Murar, Ameya
Copyright Year	2016
Abstract	Web Services can be evaluated in a standard way by analyzing the various features of Quality of Service (QoS). Some of the features include security, invocation fee, reliability, response time etc. It is very important to know what the user feels about these features. User sentiment about a particular service can help the developer of that service to make improvements and also help other users in selecting the correct web service. Traditionally, QoS parameters were based on the information provided by the developers of the service itself or the results of the tests obtained by invoking the service. This is not a reliable way of analyzing the quality features as the authenticity of the provider is largely unknown along with the testing environment. Therefore, a more efficient approach is necessary to evaluate the quality features of Web Services. The aim of this project was to analyze the sentiments of users from Stack Overflow about the popular 100 Web Services. The list of API’s was extracted from Programmable Web. We performed sentiment analysis on the posts extracted from Stack Overflow and accordingly list the various features affecting the user.
File Format	PDF HTM / HTML
Alternate Webpage(s)	https://www.cs.rit.edu/usr/local/pub/GraduateProjects/2155/2155/aam9527/Poster.pdf
Alternate Webpage(s)	https://www.cs.rit.edu/usr/local/pub/GraduateProjects/2155/2155/aam9527/Report.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

Central Library (ISO-9001:2015 Certified)
Indian Institute of Technology Kharagpur
Kharagpur, West Bengal, India | PIN - 721302

See location in the Map
03222 282435
Mail: support@ndl.gov.in

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in