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A proposed community college two year hospitality program relative to the needs of the Mammoth Lake community
| Content Provider | Semantic Scholar |
|---|---|
| Author | Feinstein, Andrew Hale |
| Copyright Year | 1995 |
| Abstract | A Proposed Community College Two Year Hospitality Program Relative to the Needs o f the Mammoth Lakes Community by Andrew Hale Feinstein University o f Nevada, Las Vegas W illiam F. Harrah College o f Hotel Administration Purpose: It was the purpose o f this study to assess the educational, technical, and managerial human resource needs o f the primary economic business activity in M amm oth Lakes. Furthermore, the study addressed the perceptions and attitudes o f managers regarding education within the primary business activity in Mammoth Lakes. M ethodology: The methods chosen for the study were informal and formal needs assessment techniques. The informal technique was used to determine the primary business activity in Mammoth Lakes. This was done through a demographic and economic analysis. The formal technique utilized a survey instrument with a descriptive method o f research for analysis. The population surveyed were the lodging and foodservice (hospitality) managers in Mammoth Lakes. The instrument was developed using modified excerpts from two previous studies. Findings and Conclusions: In examining the economic and demographic variables in M ono county and M ammoth Lakes, it was determined that the primary business activity in this area was hospitality. The survey instrument received a 92.42 percent usable response rate from the 64 foodservice and 80 lodging operations. The study found that a large percentage o f hospitality management would hire graduates o f a proposed M ammoth Lakes community college two year hospitality program over individuals without this degree. Hospitality managers would also be willing to pay these graduates more money relative to individual who did not graduate from this program. Furthermore, the study suggests that hospitality managers have difficulty hiring and training individuals in several functional areas and positions. M oreover, they perceive that there is a significant shortage o f hospitality trained labor in M ammoth Lakes. These results conclude that there is a prevalent educational, technical, and managerial human resource need by the primary business activity in Mammoth Lakes. It was therefore concluded by the researcher, that proactive steps should be taken in the area o f hospitality education to serve and address these needs. Furthermore, the researcher believes that a program emphasizing hospitality education in the developing M amm oth Lakes community college could address and serve these needs. TABLE OF CONTENTS ABSTRACT. iii LIST OF T A B L E S. vii A CK N O W LED G M EN TS. x CHAPTER I THE PROBLEM AND ITS PU R P O S E . 1 IN TRO D U CTIO N .1 PROBLEM STATEM ENT.4 Research Q uestions.4 Limitations.5 Delimitations. 6 Justifications.7 Definition o f Term s.7 Organization o f the Study. 9 CHAPTER n REVIEW OF LITER A TU RE.10 Introduction. 10 Defining the Need Assessment M odel as a Step in Comprehensive Planning.11 The Need Assessment M o d e l. 12 Addressing the Relationship Between Education and the Business Community Through Economic D evelopm ent. 13 Defining Customized Job Training, Vocational and General Education.19 Development o f the model.20 Case Studies.21 M ono County .24 M ammoth L ak es . 27 The Mammoth Lakes Community. 41 Higher Education in Mammoth Lakes. 58 The Mammoth Lakes Foundation.60 Summary.61 CHAPTER HI M ETH O D O LO G Y . 62 Introduction.64 Purpose o f the Study. 64 Type o f R esearch . 64 Type o f Design.65 Population. 65 Instrum entation.66 Data Collection Procedures. 70 Lim itations. 72 Questionnaire and Response D esign .73 Research Question 1 A . 73 Research Question I B . 74 Research Question 1C Part 1.75 Research Question 1C Part II. 75 Research Question 2 . 75 Research Question 3 . 76 Research Question 4 . 76 Statistical A nalysis.77 Summary.79 CHAPTER IV ANALYSIS AND INTERPRETATION OF THE D A T A . 80 Introduction.80 Research Question 1A. 83 Research Question IB . 88 Research Question 1C Part 1 .89 Research Question 1C Part I I .91 Research Question 2 .94 Research Question 3.95 Research Question 4 . 97 Other R esponses.121 CHAPTER V IMPLICATIONS AND RECOM M EN DA TIO NS. 122 Introduction . |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://digitalscholarship.unlv.edu/cgi/viewcontent.cgi?article=1443&context=rtds |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |