NDLI: Wisdom of the crowd and capabilities of a few: internal success factors of crowdsourcing for innovation

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Wisdom of the crowd and capabilities of a few: internal success factors of crowdsourcing for innovation

Content Provider	Semantic Scholar
Author	Luettgens, Dirk Pollok, Patrick Antons, David Piller, Frank Thomas
Copyright Year	2014
Abstract	Crowdsourcing has been demonstrated to be an effective strategy to enhance the efficiency of a firm’s innovation process. In this paper, we focus on tournament-based crowdsourcing (also referred to as “broadcast search”), a method to solve technical problems in form of an open call for solutions to a large network of experts. Based on a longitudinal study of six companies piloting this application of crowdsourcing, we identify barriers and sources of resistance that hinder its implementation in firms. Our paper contributes to the state of research by analyzing crowdsourcing on the level of pilot projects, hence providing a workflow perspective that considers the creation of dedicated processes and operations of crowdsourcing. This project level analysis enables the identification of specific challenges managers face when implementing crowdsourcing within an established R&D organization. Following a design science approach, we derive suggestions for organizational interventions to overcome these barriers. We find that dedicated promoter roles strongly contribute to a successful implementation of crowdsourcing, turning pilot projects into an organizational routine.
Starting Page	339
Ending Page	374
Page Count	36
File Format	PDF HTM / HTML
DOI	10.1007/s11573-014-0723-7
Alternate Webpage(s)	https://www.researchgate.net/profile/Frank_Piller/publication/259871275_Wisdom_of_the_Crowd_and_Capabilities_of_a_Few_Internal_Success_Factors_of_Crowdsourcing_for_Innovation/links/549c3b0f0cf2b8037138bc14.pdf
Alternate Webpage(s)	https://doi.org/10.1007/s11573-014-0723-7
Volume Number	84
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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