NDLI: Factors Influencing Customers Utilization Of Automated Processes In Commercial Banks In Kenya: A Case Of Equity Bank

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Factors Influencing Customers Utilization Of Automated Processes In Commercial Banks In Kenya: A Case Of Equity Bank

Content Provider	Semantic Scholar
Author	Wambugu, Felix N.
Copyright Year	2018
Abstract	............................................................................................................................... xiv CHAPTER ONE: INTRODUCTION ......................................................................................... 1 1.1 Background to the study ........................................................................................................... 1 1.2 Statement of the problem .......................................................................................................... 4 1.3 Purpose of the study .................................................................................................................. 5 1.4 Objectives of the study.............................................................................................................. 5 1.5 Research Questions ................................................................................................................... 5 1.6 Justification of the study ........................................................................................................... 5 1.7 Significance of the study ........................................................................................................... 6 1.8 Assumptions of the study .......................................................................................................... 6 1.9 Limitations of the Study............................................................................................................ 6 1.10 Delimitations of the Study ...................................................................................................... 7 1.11 Definitions of key terms .......................................................................................................... 7 1.12 Organisation of the study ........................................................................................................ 8 CHAPTER TWO: LITERATURE REVIEW ........................................................................... 9 2.
File Format	PDF HTM / HTML
Alternate Webpage(s)	http://erepository.uonbi.ac.ke/bitstream/handle/11295/105328/Wambugu_Factors%20Influencing%20Customers%20Utilization%20Of%20Automated%20Processes%20In%20Commercial%20Banks%20In%20Kenya.pdf?isAllowed=y&sequence=1
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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