NDLI: Building consensus in strategic decision making: System dynamics as a group support system

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Building consensus in strategic decision making: System dynamics as a group support system

Content Provider	Semantic Scholar
Author	Vennix, Jac A. M.
Copyright Year	1995
Abstract	System dynamics was originally founded as a method for modeling and simulating the behavior of industrial systems. In recent years it is increasingly employed as a Group Support System for strategic decision-making groups. The model is constructed in direct interaction with a management team, and the procedure is generally referred to as group model-building. The model can be conceptual (qualitative) or a full-blown (quantitative) computer simulation model. In this article, a case is described in which a qualitative system dynamics model was built to support strategic decision making in a Dutch government agency.Since people from different departments held strongly opposite viewpoints on the strategy, the agency had discussed its strategic problem for more than a year, but was obviously not able to reach consensus. The application of group model-building was successful in integrating opposite points of view, as well as in fostering consensus and creating commitment.The purpose of the article is twofold: first, to illustrate the process of group model-building with system dynamics; second, to evaluate why it was successful. Evaluation results reveal the importance of both systemic thinking through model-building and the role of the facilitator in catalyzing the strategic decision-making process.
Starting Page	335
Ending Page	355
Page Count	21
File Format	PDF HTM / HTML
DOI	10.1007/BF01409778
Volume Number	4
Alternate Webpage(s)	http://repository.ubn.ru.nl/bitstream/handle/2066/28724/28724.pdf?sequence=1
Alternate Webpage(s)	https://repository.ubn.ru.nl/bitstream/handle/2066/28724/28724.pdf?sequence=1
Alternate Webpage(s)	https://doi.org/10.1007/BF01409778
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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