Loading...
Please wait, while we are loading the content...
Similar Documents
Knowledge Management on Demand: Leveraging External Consulting Expertise
| Content Provider | Semantic Scholar |
|---|---|
| Author | Ard, Constance Stricker, Ulla De |
| Copyright Year | 2014 |
| Abstract | For some organizations, “knowledge management” is the name of a department staffed with experts and the description for an element of corporate culture. In others, certain aspects of KM (typically large projects) are outsourced to global consulting firms. In still others – often smaller entities – it may be a function supported by one-time or occasional consulting assistance to diagnose requirements, recommend solutions, and perhaps guide implementation. The chapter explores the business model and value proposition of “purchasing in” consultants who bring to bear their experience and expertise from many other engagements to the specific needs of every new client. Specifically, the chapter looks at success factors for organizational managers in achieving value from the consulting engagement. BACKGROUND: KNOWLEDGE MANAGEMENT NEED NOT BE INTERNALLY GENERATED The preceding chapters have discussed knowledge management in settings where it is conceived and orchestrated internally in the organization. To round out the picture, this chapter focuses on situations in which knowledge management is planned and possibly kickstarted from outside in the form of consultants. In an outsourcing “on demand” model, the organization engages one expert or a small team of experts for a limited time to obtain advice on the best options. It is a common practice for organizations to purchase expertise on a time limited basis when circumstances require it. Recognizing that certain activities say, renovating an office or refitting the premises to meet new Constance Ard AnswerMaven, USA Ulla de Stricker de Stricker Associates, Canada DOI: 10.4018/978-1-4666-5186-9.ch009 |
| Starting Page | 220 |
| Ending Page | 235 |
| Page Count | 16 |
| File Format | PDF HTM / HTML |
| DOI | 10.4018/978-1-4666-5186-9.ch009 |
| Alternate Webpage(s) | https://www.igi-global.com/viewtitlesample.aspx?id=98534&ptid=90644&t=knowledge+management+on+demand:+leveraging+external+consulting+expertise |
| Alternate Webpage(s) | https://doi.org/10.4018/978-1-4666-5186-9.ch009 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
