Mediating role of job satisfaction on the relationship between compulsory citizenship behaviors and organizational citizenship behaviors

Content Provider	Semantic Scholar
Author	Golparvar, Mohsen Taleb, Mohsen
Copyright Year	2016
Abstract	یم جراخ دوخ يرایتخا یندم ياهراتفر .دنوش ياهراتفر نامه يرابجا هداد تسد زا ار دوخ يرایتخا و يدارا تیهام هک دنتسه فراعتم یندم .دنا ضرف نینچ ،رضاح شهوژپ رد طبار رد یلغش تیاضر هک هدش نیب ه یندم ياهراتفر یندم ياهراتفر اب يرابجا هطساو شقن ینامزاس .دراد يا ،شهوژپ نیا فادها ياتسار رد 212 یتلود نامزاس کی نانکراک زا رفن همانشسرپ هب و دندش باختنا یندم ياهراتفر ياه ) يرابجا CCBQ ،( یندم ياهراتفر ) ینامزاس OCBQ ) یلغش تیاضر و ( JSQ ( .دنداد خساپ یفنم هطبار یلغش تیاضر اب يرابجا یندم ياهراتفر نیب هک داد ناشن جیاتن یندم ياهراتفر نیب اما ،دراد دوجو رادانعم و یندم ياهراتفر اب يرابجا وگلا جیاتن .دماین تسد هب رادانعم هطبار هداس طباور حطس رد ینامزاس يزاس ناشن زین يراتخاس هلداعم ریغتم یلغش تیاضر هک داد هطساو رد لماک يا یندم ياهراتفر اب يرابجا یندم ياهراتفر هطبار ،دارفا هب فوطعم ینامزاس .تسا یلک تروص هب و نامزاس هک داد ناشن شهوژپ نیا جیاتن عومجم رد یندم ياهراتفر شهاک هب رداق یلغش تیاضر فیعضت قیرط زا يرابجا یندم ياهراتفر .دنتسه ینامزاس هژاو :يدیلک ياه ر یلغش تیاضر ،يرابجا راتفر ،تبثم راتف Abstract Organizational citizenship behaviors in the workplace are among the most important positive behaviors. This has attracted the attention of researches during the past decades. Based on the latest evidence, these behaviors may lose their voluntary and optional nature because they are considered as positive and useful and therefore there may be too much emphasis placed upon them. In this study it was assumed that job satisfaction is a mediator in the relationship between compulsory citizenship behaviors and organizational citizenship behaviors. In accordance with the purpose of study, 212 employees of a public sector organization were selected using simple random sampling and they were asked to respond to Compulsory Citizenship Behaviors (CCBQ), Organizational Citizenship Behaviors (OCBQ) and Job Satisfaction (JSQ) Questionnaires. Results indicated that there was a negative and significant relationship between compulsory citizenship behaviors and job satisfaction, but there was no significant relationship between compulsory citizenship behaviors and organizational citizenship behaviors. Results of structural equation modeling (SEM) revealed that, job satisfaction could indeed be considered to be a mediator variable in the relationship between compulsory citizenship behaviors and organizational citizenship behaviors (with regards to individual, organizational and total scores). Results of this study suggests that compulsory citizenship behaviors are able to reduce organizational citizenship behavior. It is suggested that this occurs because compulsory citizenship behaviors may actually reduce job satisfaction.
Starting Page	33
Ending Page	46
Page Count	14
File Format	PDF HTM / HTML
Volume Number	11
Alternate Webpage(s)	http://bjcp.ir/article-1-782-fa.pdf%20
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Alternate Webpage(s)	http://bjcp.ir/article-1-782-fa.pdf
Alternate Webpage(s)	http://bjcp.ir/article-1-782-en.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article