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The Influence of “Soft” and “Hard” Total Quality Management (TQM) Practices on Total Productive Maintenance (TPM) in Jordanian Manufacturing Companies
| Content Provider | Semantic Scholar |
|---|---|
| Author | Abdallah, Ayman Bahjat |
| Copyright Year | 2013 |
| Abstract | Numerous studies have been separately carried out on total quality management (TQM) and total productive maintenance (TPM). This paper examines the influence of soft and hard TQM practices on TPM implementation level at manufacturing companies in Jordan using survey data and empirical research methodology. The results indicate that four soft TQM practices, top management leadership, training, workforce management, and customer focus, significantly and positively affect TPM implementation level. The results also show that three hard TQM practices, continuous improvement, information feedback, and process management, significantly and positively affect TPM implementation level. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://www.ccsenet.org/journal/index.php/ijbm/article/download/29282/18279 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
