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The influence of information presented on digital escape route signage on decision-making under mentally and emotionally strenuous conditions
| Content Provider | Semantic Scholar |
|---|---|
| Author | Meier, Sonja Bützler, Jennifer E. Schlick, Christopher M. |
| Copyright Year | 2015 |
| Abstract | While passenger numbers on cruises are rising continuously, it is still impossible to fully rule out technical failures and events of disasters. Innovations from the digital age enable fast adaptation to complex situations in emergencies, for instance by networked, digital emergency signage for adjustments of escape routes according to the specific emergency conditions. Trust in the displayed, possibly changed escape routes despite potential social and familiarity influences is crucial to prevent crossing passenger streams and clogging of escape routes. An experimental study was conducted to identify the key information to be presented on digital emergency signage in order to inspire trust. Participants processed decision-making tasks for directions under three conditions with different stress levels. Results provide statistical evidence that temporal update information on emergency signage is most trust inspiring and significantly influences decisions for directions also in conditions with high stress levels. Decisions and reaction times highly depend on the timeliness of update information while total fixation times mostly depend on the complexity of the presented information. In conclusion, digital escape route signage with evidence for a recent update can prevent merging and crossing passenger streams and thereby enhance safety. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://iea.cc/congress/2015/635.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
