NDLI: Information and Communication Technology in Microfinance Sector: Case Study of Three Indian MFIs

Please wait, while we are loading the content...

Information and Communication Technology in Microfinance Sector: Case Study of Three Indian MFIs

Content Provider	Semantic Scholar
Author	Singh, Vijeta Padhi, Puja
Copyright Year	2015
Abstract	Financial sector has witnessed transformation with the adoption of information and communication technology (ICT) in providing financial services that ensured financial services to distant customers and reduced cost of providing financial services. The advent of ICT in financial system in general and microfinance sector in particular would not only scale up the access to finance but also attempt to ensure provision of financial services to the remotest and far-flung areas. Adoption of technology by microfinance institutions (MFIs) has increased its outreach and achieved cost reduction but confronted numerous challenges especially with respect to regulatory issues and delivery channels used. In this context, this article aims to assess the impact of ICT in client management, risk management and work efficiency of MFIs based on the case study of three MFIs (Cashpor Microcredit, SKS Microfinance Ltd and Utkarsh Microfinance Pvt Ltd). The article finds that the use of ICT has succeeded in bringing efficiency ...
Starting Page	106
Ending Page	123
Page Count	18
File Format	PDF HTM / HTML
DOI	10.1177/2277975215607251
Alternate Webpage(s)	http://dspace.iimk.ac.in/bitstream/handle/2259/889/106-123.pdf?isAllowed=y&sequence=1
Alternate Webpage(s)	https://doi.org/10.1177/2277975215607251
Volume Number	4
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in