NDLI: Evaluating the User’s Perception regarding the Role and Performance of Public Transport in Khulna-jessore Highway: a Case Study on Afilgate to Fulbarigate Midblock

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Evaluating the User’s Perception regarding the Role and Performance of Public Transport in Khulna-jessore Highway: a Case Study on Afilgate to Fulbarigate Midblock

Content Provider	Semantic Scholar
Author	Ahmed, Sharfuddin Polin, Kamrun Nahar Raihan-Ul-Alam Rahman, Mokhlesur Das, Palash Chandra
Copyright Year	2018
Abstract	The sustainable growth of a city can greatly be influenced by public transport in developing countries. It can be a prerequisite from social and economic aspects. The study has been conducted to evaluate the user's perception about the role and performance of public transport (i.e. the existing condition of the fixed facilities and control system) of Khulna-Jessore Highway (Afilgate to Fulbarigate) in Khulna. To achieve the objective a user opinion survey has been conducted among the public transport users including drivers and traffic polices. The overall traffic condition of the study area has been evaluated and the satisfaction level of the users has been measured. Moreover, speed and volume survey have been conducted to get an overview of the vehicular flow and the fluctuation of speed on the midblock. Overall satisfaction level of public transport has been obtained through Customer Satisfaction Index (CSI) considering some service performance indicators including availability, reliability, safety and comfort. Users of bus (CSI score = 4.80) are less satisfied blaming availability and reliability of this transportation mode where Mahindra/ Atul (CSI score = 5.84) has got less satisfaction because of the discomfort and high fare cost. Again, analyzing data, this study has found that about 46% respondents have indicated Fulbarigate as the busiest node at peak hours because of high road side commercial activities. However, the people are satisfied with accessibility and availability of the vehicles all over the midblock. During questionnaire survey about 35% of the respondents have suggested to ban road side commercial activities and around 25% has focused on lane separation for abating traffic congestion and irregular flow.
File Format	PDF HTM / HTML
Alternate Webpage(s)	http://www.iccesd.com/proc_2018/Papers/r_p4710.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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