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Assessing the Provision of Networked Services: ERIC as an Example
| Content Provider | Semantic Scholar |
|---|---|
| Author | Lankes, David Lankes, R. David |
| Copyright Year | 2004 |
| Abstract | ERIC is an important component of the U.S. Department of Education's dissemination activity. It has been a source of innovation, and is a powerful tool that supports a range of user services. However, largescale adoption of the Internet into the program has lead to a fragmented ERIC that finds its greatest value, service, marginalizing its biggest product, the ERIC database. This chapter examines key components of ERIC for assessment and proposes models, key questions and solutions for improving ERIC. The paper suggests that an experiential evaluation approach, combined with deductive modeling, may offer one way to redesign a program such as ERIC. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://davidlankes.org/rdlankes/Publications/Chapters/ASISBK.pdf |
| Alternate Webpage(s) | http://quartz.syr.edu/rdlankes/Research/ASISBK.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |