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User Satisfaction Determinants for Digital Culture Heritage Online Collections
| Content Provider | Semantic Scholar |
|---|---|
| Author | Zahidi, Zaihasriah Lim, Yan Peng Woods, Peter Charles |
| Copyright Year | 2014 |
| Abstract | The aim of this paper is to identify the possible determinants that influence user satisfaction in the context of digital cultural heritage (DCH) online collections. The data was collected in 3 stages. For the first stage, literature studies were conducted in understanding the general overview about user satisfaction in various web-domains. Next, think-aloud protocol was conducted with a group of general user with nil background of cultural heritage. Two existing digital culture heritage online collections were used as the vehicle to get the findings. Lastly, existing studies on Herzberg Two-Factor Theory in web-environment context was adapted and adopted in identifying the possible hygiene and motivator factors which influence the user satisfaction in this context of study. |
| File Format | PDF HTM / HTML |
| DOI | 10.14569/SpecialIssue.2014.040303 |
| Volume Number | 4 |
| Alternate Webpage(s) | http://thesai.org/Downloads/SpecialIssueNo11/Paper_3-User_Satisfaction_Determinants_for_Digital_Culture_Heritage_Online_Collections.pdf |
| Alternate Webpage(s) | https://doi.org/10.14569/SpecialIssue.2014.040303 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
