NDLI: Communication strategies in acute health care: evaluation within the context of infection prevention and control.

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Communication strategies in acute health care: evaluation within the context of infection prevention and control.

Content Provider	Semantic Scholar
Author	Edwards, Rachel Sevdalis, Nick Vincent, Cheryl Holmes, Ann E. M.
Copyright Year	2012
Abstract	BACKGROUND Communication in healthcare settings has recently received significant attention in the literature. However, there continues to be a large gap in current understanding of the effectiveness of different communication channels used in acute healthcare settings, particularly in the context of infection prevention and control (IPC). AIM To explore and evaluate the main communication channels used within hospitals to communicate with healthcare workers (HCWs) and to propose practical recommendations. METHODS Critical review of the main communication channels used within acute health care to communicate information to HCWs, and analysis of their impact on practice. FINDINGS The analysis covers verbal communications, standardization via guidelines, education and training, electronic communications and marketing strategies. Traditional communication channels have not been successful in changing and sustaining best practice in IPC, but newer approaches (electronic messages and marketing) also have pitfalls. CONCLUSION A few simple recommendations are made in relation to the development, implementation and evaluation of communications to HCWs; top-down vs bottom-up communications; and the involvement of HCWs, particularly ward personnel.
File Format	PDF HTM / HTML
DOI	10.1016/j.jhin.2012.05.016
PubMed reference number	22809856
Journal	Medline
Volume Number	82
Issue Number	1
Alternate Webpage(s)	https://www1.imperial.ac.uk/resources/E2909E9F-90E0-423D-9824-63B0259AFA6D/edwardsetaljhi.pdf
Alternate Webpage(s)	https://doi.org/10.1016/j.jhin.2012.05.016
Journal	The Journal of hospital infection
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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