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Enhancing Usability Testing Skills of Novice Testers: A Longitudinal Study
| Content Provider | Semantic Scholar |
|---|---|
| Author | Skov, Mikael B. Stage, Jan |
| Copyright Year | 2003 |
| Abstract | Universal access in web-sites requires dissemination of usability engineering competence to a wide audience in order to make the web-sites useful. Many web-sites have severe usability problems that prohibit effective and successful use. Identification of web-site usability problems in dedicated usability tests is a difficult and challenging task for novice usability evaluators. In this paper, we try to address this issue by reporting from a longitudinal study where we try to train the analytical skills of novice usability testers. The result is that it is possible to enhance novice usability testers' ability to identify more usability problems in a test and to describe the identified problems better. Additionally, this kind of training seems to avoid that these novice usability testers will fail the task of identifying usability problems. |
| Starting Page | 1035 |
| Ending Page | 1039 |
| Page Count | 5 |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://people.cs.aau.dk/~dubois/papers/HCIInt03-SkovStageLongitudinal.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
