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The virtues of process documentation in integration of standardisation constraints: the case of an industrial entity
| Content Provider | Semantic Scholar |
|---|---|
| Author | Averseng, Céline Janicot, Corinne |
| Copyright Year | 2010 |
| Abstract | Standardisation constraints (SOX, ISO) which are imposed upon companies are numerous and take different forms. Organizations must find tools which allow the integration of these con-straints into their strategy. This study aims to show that process documentation can be a standardisation integration tool. We propose to focus on the real case of an IT industrial en-terprise which has developed a process documentation to face standardisation issues. Process documentation then seems to be a promising theoretical way to deal with transverse manage-rial problems such as standardisation. From a practical view, audits have been greatly im-proved in terms of speed and quality of information produced, but also in terms of continuous improvement practices. The major originality of this research is to show that process docu-mentation can deal with the problems of standardization, but it is also a tool for process man-agement. |
| Starting Page | 93 |
| Ending Page | 117 |
| Page Count | 25 |
| File Format | PDF HTM / HTML |
| DOI | 10.9876/sim.v15i3.257 |
| Volume Number | 15 |
| Alternate Webpage(s) | https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1148&context=sim&httpsredir=1&referer= |
| Alternate Webpage(s) | https://doi.org/10.9876/sim.v15i3.257 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
