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Designing Intelligent Multimodal User Interfaces for Mobile Wireless Devices
| Content Provider | Semantic Scholar |
|---|---|
| Author | Stewart, Uyi |
| Copyright Year | 2008 |
| Abstract | Recent study by Opinion Research has shown that although many people find mobile devices (like Smartphone) initially attractive, their longevity and widespread adoption lies in their usability, intuitiveness, and an enjoyable initial user experience. Against this background, the focus on mobile device development has been on speech and text input/output. Use of speech alone suffers from temporality and ambiguity; similarly, use of text alone faces the challenges of hands-free and eyes-free interaction. This work examines two important design issues regarding (a) modality synergy, i.e., how to combine speech and text input/output in an intelligent manner whereby they complement each other’s weaknesses and (b) recovery from errors, i.e., how to shift the burden away from the user in a way that will result in a graceful task completion. 1.Introduction The ubiquity of mobile devices has served as a catalyst in its tremendous global adoption, adaptation, and penetration. This global growth fuels the demand for intelligent and innovative services beyond current uses in: (a) personal communication (e.g., email or voicemail, etc.); (b) Personal Information Management (PIM) applications (e.g., calendar, to-do or task lists, address book, etc.); and (c) information queries for timely data (e.g., stock quotes, weather, directory assistance, etc.). As these applications gain in popularity, there has been unfortunate growing user dissatisfaction with their usability. For example, it has been observed that although many people find mobile devices (like Smartphone) initially attractive, their longevity and widespread adoption lies in their usability, intuitiveness, and an enjoyable initial user experience [1]. Therefore, it is crucial that we re-think how mobile devices are designed and optimized for usability in order to offer a usable, intuitive, and best of breed user experience. The remainder of the paper is organized as follows: In section 2, we examine each modality separately and show that any ad hoc decision devoid of empirical justification with respect to choice of modality or, in general, overall design and usability will result in sub-optimal user experience. Finally, in section 3 we examine how to combine the relative strengths of each modality to design synergistic next-generation best of breed user interfaces (intelligent multimodality user interface). 2.Designing User Interfaces for Mobile Devices Designing user interfaces for mobile devices present interesting challenges and opportunities that must be carefully examined in order to realize an optimal user experience. At the core of the user experience is the basic issue of choice of modality or modalities for interacting with the mobile devices. Modality refers to the use of a medium, or channel of communication, as a means to express and convey information. 1 |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://tcf.pages.tcnj.edu/files/2013/12/Designing-Intelligent-Multimodal-User-Interfaces.pdf |
| Alternate Webpage(s) | https://tcf.pages.tcnj.edu/files/2013/12/Designing-Intelligent-Multimodal-User-Interfaces.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
