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Identity and Technology: Organizational Control of Knowledge-Intensive Work
| Content Provider | Semantic Scholar |
|---|---|
| Author | Jian, Guowei |
| Copyright Year | 2008 |
| Abstract | Much has been written about the functioning of managerial ideologies in identity-based organizational control. However, less attention has been given to the role of information and communication technologies (ICTs) and identity defined by a technological discourse in regulating knowledge-intensive work. The purpose of this research is to examine the roles of identity and ICTs in the control of knowledge-intensive work. A case study of a technology service organization reveals that the construction and consumption of a technologist identity operate as organizational control, and that ICTs enable the functioning of a dialectic of technological control. This study also demonstrates the paradoxical nature of work knowledge that both empowers and controls knowledge-workers. |
| Starting Page | 62 |
| Ending Page | 71 |
| Page Count | 10 |
| File Format | PDF HTM / HTML |
| DOI | 10.1080/17459430802400365 |
| Volume Number | 9 |
| Alternate Webpage(s) | https://engagedscholarship.csuohio.edu/cgi/viewcontent.cgi?article=1004&context=clcom_facpub&httpsredir=1&referer= |
| Alternate Webpage(s) | https://doi.org/10.1080/17459430802400365 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
