NDLI: Análise de um processo de mudança organizacional: o caso do projeto de implantação do sistema de gestão integrado no senai-ba

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Análise de um processo de mudança organizacional: o caso do projeto de implantação do sistema de gestão integrado no senai-ba

Content Provider	Semantic Scholar
Author	Paiva, Danielle Soares
Copyright Year	2009
Abstract	This dissertation aims to analyze, though the view internal public, in which perspectives are the main resistances to the organization change in a non-profit organization, upon the implementation of Integrated Management Systems. The present work was realized in Serviço Nacional de Aprendizagem Industrial – Departamento Regional da Bahia (SENAI-BA), over the period of 2006 upon 2009. For this, was realized a bibliography search of organization change and resistance for it. The research was essentially qualitative, with methodologists procedures that had included documentary analysis, the application of the technique of focus groups, interviews with managers of Operating Units and members of senior management and participated observation. From the obtained results, concludes that the main resistance for the organization change, when the implementation of Integrated Management Systems, are concentrated in the politic, human and cultural perspectives. Key-Words: Organization change; resistance to change; SENAI-BA; Integrated Management Systems. LISTA DE ABREVIATURAS E SIGLAS AGEPE Assessoria de Gestão de Pessoas ASCOM Assessoria de Comunicação ASDEN Assessoria de Desenvolvimento ASJUR Assessoria Jurídica BSC Balanced Scorecard CGQS Comitê de Gestão da Qualidade SENAI CPE Comitê Permanente de Educação CPT Comitê Permanente de Tecnologia EAD Educação a Distância FAT Fator Acidentário de Prevenção FIEB Federação das Indústrias do Estado da Bahia ISO International Organization for Standartization ISO IEC International Organization for Standartization – International Electrotechnical Commission NDI Núcleo de Documentação e Informação NEAD Núcleo de Educação a Distância NGE Núcleo de Gestão da Educação NGP Núcleo de Gestão de Pessoas NGQ Núcleo de Gestão da Qualidade NIM Núcleo de Informática e Manutenção OHSAS Occupational Health and Safety Assessment Series PDCA Plan, Do, Check and Act SAD Superintendência Administrativa SDI Superintendência de Desenvolvimento Industrial SENAI-BA Serviço Nacional de Aprendizagem Industrial – Departamento Regional da Bahia SENAI-DN Serviço Nacional de Aprendizagem Industrial – Departamento Nacional SENAI-SP Serviço Nacional de Aprendizagem Industrial – Departamento Regional de São Paulo SF Superintendência Financeira SGI Sistema de Gestão Integrado SGQ Sistema de Gestão da Qualidade SUPAT Assessoria de Suprimentos e Patrimônio
File Format	PDF HTM / HTML
Alternate Webpage(s)	https://repositorio.ufba.br/ri/bitstream/ri/7938/1/CCC.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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