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Towards an analytical framework of organizational innovation in the service industry
| Content Provider | Semantic Scholar |
|---|---|
| Author | Chuang, Li-Min Liu, Chun-Chu Tsai, Wen-Chia Huang, Chien-Min |
| Copyright Year | 2010 |
| Abstract | This paper discusses the analytical typology of organizational innovation in service industry. After outlining empirical approaches, this paper offers a new measurement model for empirical and theoretical researches. With the construction of the organizational innovation model, the empirical study concludes that the weights of important dimensions in measuring organizational innovation measurement are: technical innovation (0.416), administrative innovation (0.584), external relational innovation (0.318), internal organizational innovation (0.266), product/service innovation (0.262), and process innovation (0.154). This paper proposes a typology and tests for the validity of a multidimensional measure of organizational innovation. Key words: Service industry, innovation, organizational innovation (OI), analytical framework, analytic hierarchy process (AHP). |
| Starting Page | 790 |
| Ending Page | 799 |
| Page Count | 10 |
| File Format | PDF HTM / HTML |
| Volume Number | 4 |
| Alternate Webpage(s) | https://academicjournals.org/journal/AJBM/article-full-text-pdf/D6B790C23352 |
| Alternate Webpage(s) | http://academicjournals.org/article/article1380716934_Chuang%20et%20al.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |