The Impact of employee engagement on organisational performance – a case of an Insurance Brokerage company in Gauteng ErajesvariePillay

Content Provider	Semantic Scholar
Author	Singh, Shamila
Copyright Year	2018
Abstract	The impact of employee engagement on organisational performance has attracted much debate over the past two decades. This study examines the impact of employee engagement on organisational performance in an insurance brokerage as well as the factors that influence and shape employee engagement in the context of the organisation. To achieve this objective, aqualitative research approach was adopted for this study. Using an inductive approach, interviews were conducted to gain insights into the factors that affect employee engagementand the data was gathered and analysed using thematic analysis. The key finding of this study was that there is an understanding of the concept of employee engagement and its impact on organisational performance. The study revealed that low engagement affected commitment and motivation levelsof staff. The low employee engagement levels were produced by job design, ineffective communication, managementapproach, participation andincentives in the form of recognition. Key Phrases: employee engagement, performance, psychological meaningfulness, recognition -------------------------------------------------------------------------------------------------------------------------------------Date of Submission: 16-06-2018 Date of acceptance: 30-06-2018 ------------------------------------------------------------------------------------------------------------------------------------
File Format	PDF HTM / HTML
Alternate Webpage(s)	http://iosrjournals.org/iosr-jbm/papers/Vol20-issue6/Version-7/I2006076676.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article