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Design Thinking Pain Management: Interactive Tools That Improve Communication Between Patients and Providers
| Content Provider | Semantic Scholar |
|---|---|
| Author | Berte, Nicholas Keith |
| Copyright Year | 2018 |
| Abstract | Understand Patient Population • Met with Patient and Family Advisory Committee to develop a user centered needs assessment • Shadowed in surgical clinic to understand current ways providers prepaid patients for expected pain • Held a pain management workshop to collaborate with a large range of technical experts and gain diverse prospective on potential design • Conducted pain CNS shadowing to understand the challenges of pain management and the nature of pain assessments Define the Problem • Reviewed intelligent systems and applications for pain management that currently exist on the market • Utilized the culmination of information gathered previously to refine and delineate the problem • Worked with patients to understand what was most important to them when dealing with pain • Toggled between empathize, and define to establish what unique problems could be address in the most impactful way Think of New Solutions • Considered multiple device designs and lay outs to discover ideal function and addressed both staff and patients needs • Collaborated with patients & staff to gain design inputs • Revised the design to fit what the most popular choice • Incorporated a validated pain assessment tool into the patient interface • Toggled between prototyping, ideate, and defining to establish the most tool Build Real Prototypes • Developed early prototypes that focused on patient and provider experience • Created multiple iterations to enhance the functionality and patient centered focus • Utilized Android-based tablet and smartphone that provided a large lightweight patient display and compact nursing interface • Fixed bugs that presented in early testing and real-world settings Gather User Feedback • Gained institutional review board approval to conduct inpatient testing • Pilot tested application with 10 patients & 10 nurses as an initial proof of concept • Conducted a post-evaluation survey of both nurses and patients • Early testing indicated a robust positive response in nearly every measured question • Second round testing was proposed Test |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://www.hqinstitute.org/sites/main/files/rm_berte_pain_app_poster_dp_edits.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
