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Measuring Erp System Success: a Respecification of the Delone and Mclean's Is Success Model
| Content Provider | Semantic Scholar |
|---|---|
| Author | Wei, Kwang Su Loong, Alain Chong Yee Leong, Ying-Mei Ooi, Keng-Boon |
| Copyright Year | 2009 |
| Abstract | The implementation of Enterprise Resource Planning (ERP) system has grown rapidly world-wide in recent years. According to AMR Research, the globalization and centralization, and the performance management as the key drivers for continue ERP investment among the large corporations and small companies. Therefore measuring ERP systems success has been an important criterion for adopting organization. This paper presents a re-specification to DeLone and McLean’s IS success Model and empirically examines it in ERP context. A conceptual model was proposed by the comprehensive review of IS success literature that attempted to evaluate the ERP system success. Four dependent valuables (system quality, information quality, vendor/consultant’s quality, and perceived ERP benefits) were used in evaluating ERP system success. This conceptual model and relationships will be tested and validated using data gathering from small and medium enterprises (SMEs) in Malaysia. The result provides an expanded understanding of factors that measure ERP system success and suggest a ways to improve the ERP system usage. Keywords— ERP system success, Delone and McLean, SMEs in Malaysia |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://spict.utar.edu.my/SPICT-09CD/contents/pdf/SPICT09_A-1_2.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
