NDLI: ANALYSIS OF CORRELATION BETWEEN FACILITY AND HEALTH SERVICE QUALITY WITH NATIONAL HEALTH INSURANCE PATIENT SATISFACTION IN THE C INSTALATION WARD Dr PROF. R. D. KANDOU HOSPITAL,MANADO,INDONESIA.

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ANALYSIS OF CORRELATION BETWEEN FACILITY AND HEALTH SERVICE QUALITY WITH NATIONAL HEALTH INSURANCE PATIENT SATISFACTION IN THE C INSTALATION WARD Dr PROF. R. D. KANDOU HOSPITAL,MANADO,INDONESIA.

Content Provider	Semantic Scholar
Author	Nursalim, Ade John Posangi, Jimmy Debbie, G. Senesky
Copyright Year	2015
Abstract	Indonesia health development goals 2015 is to raise awareness, willingness and ability to live a healthy life for everyone in order to realize the degree of health society optimal through the creation of a society, nation and state of Indonesia. Therefor, Government of In donesia stipulate Law Number 36 Year 2009 on Health For that, people also have the obligation to participate in the National Health Insurance Scheme (HIS).In order to keep the loyalty of patients as customers, hospitals that want to develop or at least survive must be able to provid e better service quality than its competitors. This study uses a quantitative method with cross sectional study approach.There were 70 respondents selected as the sample size using simple random sampling and purposive sampling methods.The study analyse data in three way, univariate with frequency distribution table, bivariate and multivariate with pearson regression. The study deliver conclusion that there are correlation between health facilities and quality of service to NHI patient satisfaction in C Inpatient ward General Hospital Center (Dr) Prof.Dr. R.D. Kandou, Manado. The relationship occurs between variables and stronger when combined.
File Format	PDF HTM / HTML
Alternate Webpage(s)	http://ajsr.rstpublishers.com/pdf_files/all/ajsr_a_8613_edit%205.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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