NDLI: Cuidado Humanizado Nos Serviços De Urgência/emergência: Revisão Integrativa

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Cuidado Humanizado Nos Serviços De Urgência/emergência: Revisão Integrativa

Content Provider	Semantic Scholar
Author	Santos, Rafaela Lorena Soares
Copyright Year	2020
Abstract	The article aims to identify in the scientific production related to the humanized care in the emergency / urgency services the obstacles and facilities for the humanized care in these services. This is an integrative review of the literature in the National Health Library databases. The following inclusion criteria were used: complete articles indexed in the VHL independent of the database, published in Portuguese in the last five years, that were available for reading, and that met the objectives of the study. Exclusion criteria were defined as: studies that did not address the proposed objectives, which had the subject of emergency pre-hospital emergency services and pediatric emergency services, duplicate articles and did not meet the inclusion criteria. Results: We selected 13 articles. The results pointed out as obstacles to humanized care the overcrowding, Inverted flow, User ignorance, Physical structure and material resources, Management, Personnel Dimensioning and Multiprofessional Team and Working conditions. Regarding the facilitators and suggestions were pointed out Interpersonal Relationship, Training, Management Participation and Service Restructuring. Conclusion: In the light of the foregoing, it is possible to conclude that for humanized care in emergency / emergency services a multifactorial approach is necessary in order to eradicate or at least mitigate the obstacles presented.
File Format	PDF HTM / HTML
DOI	10.22481/rsc.v15i4.4269
Volume Number	15
Alternate Webpage(s)	http://periodicos2.uesb.br/index.php/rsc/article/download/4269/4677
Alternate Webpage(s)	https://doi.org/10.22481/rsc.v15i4.4269
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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