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Comment évaluer la productivité dans les activités de service
| Content Provider | Semantic Scholar |
|---|---|
| Author | Gervais, Michel Or Thenet, Gervais |
| Copyright Year | 2004 |
| Abstract | This article compares Data Envelopment Analysis with Pendiscan to measuring the productivity in the sector of the services. Each approach is studied in the theoretical and practical plan, while trying to answer the question : how to measure the productivity without forgetting quality and flexibility. |
| Starting Page | 147 |
| Ending Page | 163 |
| Page Count | 17 |
| File Format | PDF HTM / HTML |
| DOI | 10.3917/cca.101.0147 |
| Volume Number | 10 |
| Alternate Webpage(s) | https://www.cairn.info/article.php?ID_ARTICLE=CCA_101_0147 |
| Alternate Webpage(s) | https://doi.org/10.3917/cca.101.0147 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |