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Doing What You Think VS. Doing What You Feel: Using Affect to Evaluate the Quality of Structured Risk Management Decisions
| Content Provider | Semantic Scholar |
|---|---|
| Author | Wilson, Robyn S. |
| Copyright Year | 2004 |
| Abstract | Significant attention has been devoted recently to improving the quality of risk management decisions. One of the main thrusts of these efforts has focused on developing and testing structured decision making (SDM) approaches that help decision makers to define their objectives and make the tradeoffs necessary for complex, risk-based decision making. SDM facilitators argue that these approaches have been largely successful at enhancing the quality of the resulting judgments. However, decision quality is an elusive concept, and past studies have often based evaluations of the quality of SDM approaches on the self-reported behavior of decision makers, a largely process-oriented measure of quality. The research reported here was designed to test this basis for decision quality by comparing self-reported behavior of decision makers (process) with actual choice behavior (outcome) across varying affective contexts. The context for this experiment was the management of risks in a hypothetical state nature area. The experimental approach utilized a previously tested decision structuring approach as a means of encouraging informed judgments that reflect the participants’ values and objectives. I hypothesized that this approach would lead participants to make more thoughtful and better informed decisions that accurately reflected their objectives, not based solely on self-reports, but also on internally consistent decision making behavior. The subjects’ self-reports provided support for the hypothesis. However, further analysis of decisions made by individuals in the structured condition revealed a lack of agreement between their self-reported evaluations and actual choice behavior. In most cases, subjects did not make choices that accurately reflected the objectives that they had previous stated as most important. The results of this research demonstrate that relying solely on process quality measures (e.g. self-reports), and not incorporating outcome quality measures (e.g. the ability of participants to make choices that reflect their objectives) may inaccurately portray to ability of structured approaches to actually encourage more informed judgments. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://etd.ohiolink.edu/!etd.send_file?accession=osu1409753473&disposition=inline |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
