NDLI: La calidad en el servicio y la satisfacción del usuario en instituciones financieras del municipio Libertador del estado Mérida * The quality in the service and the user's satisfaction in financial institutions of the Libertador Municipality of Mérida State

Content Provider	Semantic Scholar
Author	Carmen, Milangela Del Moreno, Morillo
Copyright Year	2009
Abstract	Commonly the terms quality and satisfaction of the client are used indistinctly, in other opportunities they get certain distinction. Starting from a documental revision on the existent linking between both terms, it is sought to corroborate the relationship among these in the specific reality of the personal service lent in the agencies of the financial
File Format	PDF HTM / HTML
Alternate Webpage(s)	https://www.redalyc.org/pdf/1956/195614958009.pdf
Alternate Webpage(s)	http://iies.faces.ula.ve/Revista/Articulos/Revista_27/Pdf/Rev27Morillo.pdf
Alternate Webpage(s)	http://www.saber.ula.ve/bitstream/123456789/30308/1/articulo9.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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