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La discrétion bureaucratique et l'administration de la polique d'immigration en Espagne : comparaison des cas du contrôle sur les lieux de travail et du traitement des dossiers de demande de protection
| Content Provider | Semantic Scholar |
|---|---|
| Author | Bastien, Joëlle |
| Copyright Year | 2007 |
| Abstract | Policy formation does not come to an end when a bill becomes a law. Street-level bureaucrats also play a role in shaping public policies through their daily use of discretion. Through a comparative analysis of the work done by street-level bureaucrats in two different organizations in charge of implementing the Spanish immigration policy, we examined the relation between goal ambiguity and the use of informal discretion using a qualitative method relying on Lipsky’s theoretical framework. Based on these results, we conclude that there is a link between goal ambiguity and the use of informal discretion. We also suggest that clarifying directives would be beneficial to the quality of services delivered by street-level bureaucrats in these organizations both in terms of ethical guarantees provided to the clients and of work coordination leading to a better level of global efficiency. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://corpus.ulaval.ca/jspui/bitstream/20.500.11794/19676/1/24645.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
