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A study on the effects of the usability of products on user's emotions - with emphasis on an extraction of user's representative emotions expressed while using products
| Content Provider | Semantic Scholar |
|---|---|
| Author | Lee, Kun-Pyo Jeong, Sang-Hoon |
| Copyright Year | 2005 |
| Abstract | Contemporary emotion-related researches have focused mainly on the relationship between product aesthetics and the emotional responses elicited by the products, but little is known about emotions elicited from using the products. The main objective of our research is analyzing user's emotional changes while using a product, to reveal the influence of usability on human emotions. Before proceeding into the main research, in this study we extracted user's representative emotions expressed from the product's use keeping aside the product's appearance. We have extracted some emotional words that can come up during user interaction with a product and reveal emotional changes. Firstly, we assembled a set of emotional words that were sufficient to represent a general overview of Korean emotions, collected from various literature studies in the field of psychology, linguistics, emotional engineering. Secondly, we found emotional words from collecting the user opinion on the website. Finally the emotional words were collected from verbal protocols by using Think Aloud technique. The collected words were applied on evaluation survey twice for evaluating their appropriateness. Finally, we extracted 88 emotional words for measuring user's emotions expressed while using products. And we categorized the 88 words to form 6 groups by using factor analysis. The 6 categories that were extracted as a result of this study were found to be user's representative emotions expressed while using products. It is expected that emotional words and user's representative emotions extracted in this study will be used as subjective evaluation data that is required to measure user's emotional changes while using a product. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://dpl.kaist.ac.kr/wp-content/uploads/DPL_IntConference_51.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
