NDLI: Quality of health care service in pain clinics in Mansoura, Egypt: a cross-sectional comparative study

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Quality of health care service in pain clinics in Mansoura, Egypt: a cross-sectional comparative study

Content Provider	Scilit
Author	Ghaffar, Nevert A. Abdel Ghaffar, Mahmoud A. Abdel Ghaffar, Adel A. El
Copyright Year	2020
Abstract	Background Patient satisfaction is an essential parameter for health care service evaluation. The authors evaluated the quality of the health care services and treatment satisfaction among patients with cancer with chronic pain. Materials and methods The authors conducted our study in Oncology Center Mansoura and Mansoura University Hospitals from April 2019 till September 2019. The authors enrolled 259 patients who were subjected to Patient Satisfaction Questionnaire Short Form, pain treatment satisfaction scale, and numerical rating scale. Results Regarding Patient Satisfaction Questionnaire, patients were generally satisfied in the Oncology Center (P<0.001). Moreover, technical quality, accessibility, and convenience were better in the Oncology Center (P<0.001). Patients were more satisfied with the financial aspects in Mansoura University Hospital (P<0.001). Regarding pain treatment satisfaction scale, patients were more satisfied about medication characteristics in the Oncology Center (P<0.001). Conclusion General satisfaction, technical quality, accessibility, convenience, and medication characteristics were better in the Oncology Center. Patients were more satisfied with the financial aspects in Mansoura University Hospital.
Related Links	http://www.roaic.eg.net/article.asp?issn=2356-9115;year=2020;volume=7;issue=2;spage=157;epage=160;aulast=Abdel;type=2
File Format	XHTML
ISSN	23569115
DOI	10.4103/roaic.roaic_63_19
Journal	Research and Opinion in Anesthesia and Intensive Care
Issue Number	2
Volume Number	7
Language	English
Publisher	Medknow
Access Restriction	Open
Subject Keyword	Anesthesiology Cancer Health Care Patient Satisfaction Research and Opinion in Anesthesia and Intensive Care, Volume 7, Issue 2
Content Type	Text
Resource Type	Article

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