NDLI: Impact of Taiwan open policy on Chinese tourist satisfaction

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Impact of Taiwan open policy on Chinese tourist satisfaction

Content Provider	Scilit
Author	Cang, Shuang Sun, Ya-Yen Li, Shina
Copyright Year	2014
Description	Journal: Current Issues in Tourism The Taiwan government has imposed a daily visitation quota with strict regulations on Chinese visitor travel modes, length of stay, and visa authorisations since July 2008. This highly controlled scheme was an attempt to maintain service quality over security and political considerations. The purpose of this study is to provide an in-depth analysis regarding the Chinese tourist satisfaction over time under different travel modes. The results indicated that package tour (PT) visitors generally gave higher satisfaction scores than free and independent travel visitors. However, PT visitors demonstrated a decreased level of satisfaction on their tour arrangements of hotels, meals, and itineraries. Addressing safety and environmental issues is the priority task in order to provide quality travel services
Related Links	http://eprints.bournemouth.ac.uk/22668/1/Paper.pdf
Ending Page	1161
Page Count	22
Starting Page	1140
ISSN	13683500
e-ISSN	17477603
DOI	10.1080/13683500.2014.964190
Journal	Current Issues in Tourism
Issue Number	11
Volume Number	20
Language	English
Publisher	Informa UK Limited
Publisher Date	2014-10-07
Access Restriction	Open
Subject Keyword	Journal: Current Issues in Tourism Tourism, Leisure, Sport and Hospitality Satisfaction
Content Type	Text
Subject	Geography, Planning and Development Tourism, Leisure and Hospitality Management

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