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Task Loading and Stress in Human–Computer Interaction
| Content Provider | Scilit |
|---|---|
| Author | Szalma, James L. Hancock, Gabriella M. Hancock, Peter A. |
| Copyright Year | 2012 |
| Description | Book Name: The Human–Computer Interaction Handbook |
| Abstract | 56Individuals whose professional lives revolve around human–computer interaction (HCI) might well ask themselves why they should even glance at a chapter on stress. It is evident that many computer systems have to support people operating in stressful circumstances and, of course, there are important design issues concerning how to present information in these very demanding circumstances. However, one can legitimately question whether such issues are of any interest to those operating in mainstream HCI. Indeed, if these were the only issues we would most probably agree and recommend the reader to pass on quickly to something of much more evident relevance. However, we hope to persuade the reader that the various aspects of stress research and its application to HCI are not limited to such concerns alone. Indeed, we hope to convince the reader that stress, in its critical form of task loading, is central to all HCIs. To achieve this goal, we first present a perspective that puts stress front and center in the HCI realm. Traditionally, stress has been considered to result from exposure to some adverse environmental circumstances such as excessive heat, cold, noise, or vibration (Hancock, Ross, and Szalma 2007; Conway, Szalma, and Hancock 2007). Its effects manifest themselves primarily in relation with physiological responses most perturbed by the stress at hand. However, Hancock and Warm (1989) observed that stress effects are virtually all mediated through the brain; but for the cortex such effects are almost always of secondary concern since the brain is primarily involved with the goals of ongoing behavior or more simply with dealing with the current task at hand (see Hancock 2010). Therefore, we want to change the orientation of concern here so that stress is not just a result of external interference but rather the primary source of stress comes from the ongoing task itself. As we now view the task itself as the primary driving influence, then stress concerns are manifestly and evidently central to all HCI issues. |
| Related Links | https://content.taylorfrancis.com/books/download?dac=C2009-0-14800-1&isbn=9780429103971&doi=10.1201/b11963-ch-4&format=pdf |
| Ending Page | 74 |
| Page Count | 20 |
| Starting Page | 55 |
| DOI | 10.1201/b11963-ch-4 |
| Language | English |
| Publisher | Informa UK Limited |
| Publisher Date | 2012-05-04 |
| Access Restriction | Open |
| Subject Keyword | Book Name: The Human–Computer Interaction Handbook Computation Theory and Mathematics |
| Content Type | Text |
| Resource Type | Chapter |