NDLI: Customers are consumers of library resources and services

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Customers are consumers of library resources and services—or are they?

Content Provider	Scilit
Author	Jones, Bonna
Copyright Year	1998
Description	Paul Ricoeur's narrative theory, when combined with the social theory of Pierre Bourdieu (1990), fosters a fresh perspective on the debate about the language of business and its influence in librarianship (Horton, 1996). The author contends that the assertion 'Customers of libraries are consumers of services and resources provided by librarians' is inappropriate. It is suggested that narratives about readers hold promise because they capture the active nature of reading as it is described by Ricoeur (1984), and as it is reflected in the theme of the 1996 ALIA Biennial Conference—Reading the future.
Related Links	https://www.tandfonline.com/doi/pdf/10.1080/00049670.1998.10755840?needAccess=true
Ending Page	144
Page Count	14
Starting Page	131
ISSN	00049670
e-ISSN	22014276
DOI	10.1080/00049670.1998.10755840
Journal	The Australian library journal
Issue Number	2
Volume Number	47
Language	English
Publisher	Informa UK Limited
Publisher Date	1998-01-01
Access Restriction	Open
Subject Keyword	Education Research Ricoeur's Library Narratives Promise Assertion Librarians Biennial
Content Type	Text
Resource Type	Article
Subject	Library and Information Sciences

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