Loading...
Please wait, while we are loading the content...
Similar Documents
How to deal with diverse voices
| Content Provider | Scilit |
|---|---|
| Author | Asik-Dizdar, Ozen Maden-Eyiusta, Ceyda Esen, Ayla |
| Copyright Year | 2018 |
| Description | This chapter focuses on the issue of diverse stakeholder expectations, a common challenge faced during the process of stakeholder engagement. Based on an assessment of relevant literature, we elaborate on key aspects in dealing with stakeholder expectations. We propose that there are three critical tools to address the challenge of diverse voices: (1) stakeholder mapping to identify and diagnose potential areas of conflict, (2) stakeholder dialogue to engage with stakeholders with opposing expectations and to foster participation and (3) organizational mechanisms to support and govern stakeholder engagement. We present a framework that will help organizations cope with conflicting interests of stakeholders.The chapter contributes to understanding of stakeholder engagement by focusing on the challenge of opposing stakeholder expectations. It provides a conceptual review on the ways in which organizations can achieve effective stakeholder engagement while highlighting potential areas where opposing expectations can be addressed and managed. Stakeholder engagement, a process which involves initiating and sustaining constructive relationships with stakeholders for focusing on a broader set of interests when planning and implementing corporate activities, comprises stakeholder mapping as one of the integral components. The chapter proposes that there are three critical tools to address the challenge of diverse voices: stakeholder mapping to identify and diagnose potential areas of conflict, stakeholder dialogue to engage with stakeholders with opposing expectations and to foster participation and organizational mechanisms to support and govern stakeholder engagement. It presents a framework that will help organizations cope with conflicting interests of stakeholders. Book Name: Engaging with Stakeholders |
| Related Links | https://content.taylorfrancis.com/books/download?dac=C2018-0-85479-3&isbn=9780429450341&format=googlePreviewPdf |
| DOI | 10.4324/9780429450341-7 |
| Language | English |
| Publisher | Informa UK Limited |
| Publisher Date | 2018-08-15 |
| Access Restriction | Open |
| Subject Keyword | Book Name: Engaging with Stakeholders Interests Expectations Stakeholder Engagement Opposing Diverse Voices |
| Content Type | Text |
| Resource Type | Chapter |
