NDLI: Performance and Productivity in Public and Nonprofit Organizations

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Performance and Productivity in Public and Nonprofit Organizations

Content Provider	Scilit
Author	Berman, Evan M.
Copyright Year	2014
Description	The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises. Book Name: Performance and Productivity in Public and Nonprofit Organizations
Related Links	https://api.taylorfrancis.com/content/books/mono/download?identifierName=doi&identifierValue=10.4324/9781315701509&type=googlepdf
DOI	10.4324/9781315701820
Language	English
Publisher	Informa UK Limited
Publisher Date	2014-12-18
Access Restriction	Open
Subject Keyword	Book Name: Performance and Productivity in Public and Nonprofit Organizations Social Psychology Edition Evolution Models Service Public Productivity Improvement Nonprofit Organizations Strategies Based
Content Type	Text
Resource Type	Book

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