NDLI: Performance Management in Local Government: The Application of System Dynamics to Promote Data Use

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Performance Management in Local Government: The Application of System Dynamics to Promote Data Use

Content Provider	Scilit
Author	Bianchi, Carmine Rivenbark, William C.
Copyright Year	2014
Description	The purpose of this article is to demonstrate how system dynamics can be used to enrich performance management in local government, focusing specifically on how the development of conceptual and simulation system dynamic models can foster a shared view of the relevant system among stakeholders to overcome factors that limit data use. Responding to this purpose, we present a normative case study on how key drivers can be used to foster a shared view of the residential refuse collection system for supporting policy and process changes. A major finding from our research, however, is that performance management cannot overlook the broader forces of citizenship outcomes that impact the community.
Related Links	https://core.ac.uk/download/pdf/53296507.pdf
Ending Page	954
Page Count	10
Starting Page	945
ISSN	01900692
e-ISSN	15324265
DOI	10.1080/01900692.2014.944990
Journal	International Journal of Public Administration
Issue Number	13
Volume Number	37
Language	English
Publisher	Informa UK Limited
Publisher Date	2014-11-06
Access Restriction	Open
Subject Keyword	Journal: International Journal of Public Administration Public Administration Local Government Performance Management System Dynamics Data Use
Content Type	Text
Resource Type	Article
Subject	Public Administration Business and International Management

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