NDLI: Customer service in libraries: Best practices

Content Provider	Scilit
Author	Watson, Troy
Copyright Year	2014
Related Links	http://www.tandfonline.com/doi/pdf/10.1080/00049670.2014.930378?needAccess=true
Ending Page	171
Page Count	2
Starting Page	170
ISSN	00049670
e-ISSN	22014276
DOI	10.1080/00049670.2014.930378
Journal	The Australian library journal
Issue Number	2
Volume Number	63
Language	English
Publisher	Informa UK Limited
Publisher Date	2014-04-03
Access Restriction	Open
Subject Keyword	Journal: The Australian Library Journal Business and Management Horticulture Practices Customer Service in Libraries
Content Type	Text
Resource Type	Article
Subject	Library and Information Sciences

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Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Customer service in libraries: Best practices