NDLI: PSS innovation and sustainability

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PSS innovation and sustainability

Content Provider	Scilit
Author	Vezzoli, Carlo Kohtala, Cindy Srinivasan, Amrit Diehl, Jc Fusakul, Sompit Moi Xin, Liu Sateesh, Deepta
Copyright Year	2017
Description	This chapter discusses what a Product-Service System (PSS) is, why a PSS is understood as an opportunity for system eco-efficiency in industrialised contexts, and finally why and how such an approach could be promising in emerging and low-income contexts, that is for all sustainability dimensions, environmental, socio-ethical and economic. Three major business approaches to system innovation have been studied and listed as favourable for eco-efficiency: Product-oriented PSS; Result-oriented PSS and Use-oriented PSS. The chapter describes the main benefits by the customer and the producer/supplier. For the customer, a PSS is seen to provide value through more customisation and higher quality. The service component, being flexible, can also deliver new functionality better suited to customer needs and is often described as removing administrative or monitoring tasks away from the customer and back to the manufacturer. The PSS benefits for companies result from improved strategic positioning, which is tied to the potential added value perceived by clients. Book Name: Product-Service System Design for Sustainability
Related Links	https://api.taylorfrancis.com/content/chapters/edit/download?identifierName=doi&identifierValue=10.4324/9781351278003-3&type=chapterpdf
Ending Page	48
Page Count	20
Starting Page	29
DOI	10.4324/9781351278003-3
Language	English
Publisher	Informa UK Limited
Publisher Date	2017-09-08
Access Restriction	Open
Subject Keyword	Book Name: Product-service System Design for Sustainability Functionality Innovation Oriented Pss Customer Service Eco Efficiency
Content Type	Text
Resource Type	Chapter

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