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Information Technology and Public Performance Management: Examining Municipal E-Reporting
| Content Provider | Scilit |
|---|---|
| Copyright Year | 2010 |
| Description | Book Name: Handbook of Public Information Systems |
| Abstract | CONTENTS 26.1 Introduction ................................................................................................................. 432 26.2 Literature Review ......................................................................................................... 433 26.3 Evolution of Communicating Performance Information ...............................................435 26.4 North American Performance Reporting Principles ......................................................435 26.5 Evolution of Reporting Performance Information ........................................................ 436 26.5.1 Stage 1: Post Reports ...................................................................................... 436 26.5.2 Stage 2: Publish Data...................................................................................... 437 26.5.3 Stage 3: Real-Time Data ................................................................................. 438 26.5.4 Stage 4: Data Evaluation in Real-Time ........................................................... 438 26.6 Summary of Best Practices ........................................................................................... 439 26.7 Conclusion ................................................................................................................... 440 References ............................................................................................................................... 441 26.1 Introduction Th e purpose of this chapter is to examine the current use of technology, broadly conceived, by local governments to communicate performance information. Beginning with a discussion of what we know about citizen demand for performance information online and to what extent local governments are providing online, I propose a model of four stages of e-reporting, including case illustrations. Th e chapter concludes with a summary of best practices for those governments considering the adoption or improvement of e-reporting. |
| Related Links | https://api.taylorfrancis.com/content/chapters/edit/download?identifierName=doi&identifierValue=10.1201/EBK1439807569-36&type=chapterpdf |
| Ending Page | 460 |
| Page Count | 12 |
| Starting Page | 449 |
| DOI | 10.1201/ebk1439807569-36 |
| Language | English |
| Publisher | Informa UK Limited |
| Publisher Date | 2010-03-10 |
| Access Restriction | Open |
| Subject Keyword | Book Name: Handbook of Public Information Systems Social Psychology Evolution Online Performance Information Technology Model Chapter Summary Introduction |
| Content Type | Text |
| Resource Type | Chapter |
