NDLI: Key Performance Indicators (KPIs) as a Tool to Improve Product Quality

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Key Performance Indicators (KPIs) as a Tool to Improve Product Quality

Content Provider	Scilit
Author	Midor, Katarzyna Sujová, Erika Cierna, Helena Zarebinska, Danuta Kaniak, Wojciech
Copyright Year	2020
Description	The literature includes a wide selection and distribution of performance indicators to be used in different areas of the company. The paper highlights the Key Performance Indicators (KPIs) as those that are the most universal and allow the control of intended targets in different areas of the enterprise. KPIs are financial and non-financial process measures used to assess the degree of achievement with regard to strategic and operational objectives in a company. They are also used to measure the effectiveness of all activities undertaken in an organizational unit. The paper presents the possibility of using KPIs to improve the quality of manufactured products, by analyzing the trend of selected indicators. This analysis gave an impulse to undertake improvement actions in the company consisting in the use of quality management method – in this case 5 WHY leading to the initiation of preventive and corrective actions in the occurrence of defective products.
Related Links	https://content.sciendo.com/downloadpdf/journals/ntpe/3/1/article-p347.pdf
e-ISSN	25452843
DOI	10.2478/ntpe-2020-0029
Journal	New Trends in Production Engineering
Issue Number	1
Volume Number	3
Language	English
Publisher	Walter de Gruyter GmbH
Publisher Date	2020-08-01
Access Restriction	Open
Subject Keyword	Journal: New Trends in Production Engineering New Trends in Production Engineering Characterization and Testing of Materials Key Performance Indicators Used To Measure Different Areas
Content Type	Text
Resource Type	Article

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