NDLI: There is Always a Way: Organizing VR User Tests with Remote and Hybrid Setups during a Pandemic—Learnings from Five Case Studies

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There is Always a Way: Organizing VR User Tests with Remote and Hybrid Setups during a Pandemic—Learnings from Five Case Studies

Content Provider	MDPI
Author	Siltanen, Sanni Heinonen, Hanna Burova, Alisa Palma, Paulina Becerril Truong, Phong Opas, Viveka Turunen, Markku
Copyright Year	2021
Description	(1) COVID-19 pandemic restrictions caused a dramatic shift in research activities, forcing the adoption of remote practices and methods. Despite the known benefits of remote testing, there is limited knowledge on how to prepare and conduct such studies in the industrial context where the target users are experts and company employees. (2) In this article, we detail how we organized VR user tests in five industrial cases during the pandemic, focusing on practicalities and procedures. We cover both on-site testing, including disinfecting and other safety protocols, as well as remote and hybrid setups where both remote and on-site participants were involved. Subject matter experts from eight countries were involved in a total of 22 tests. (3) We share insights for VR user test arrangements relevant to the pandemic, remote and hybrid setups, and an industrial context, among others. (4) Our work confirms that with careful planning it is possible to organize user tests remotely. There are also some limitations in remote user testing, such as reduced visibility and interaction with participants. Most importantly, we list practical recommendations for organizing hybrid user tests with safety and disinfecting procedures for on-site VR use.
Starting Page	62
e-ISSN	24144088
DOI	10.3390/mti5100062
Journal	Multimodal Technologies and Interaction
Issue Number	10
Volume Number	5
Language	English
Publisher	MDPI
Publisher Date	2021-10-11
Access Restriction	Open
Subject Keyword	Multimodal Technologies and Interaction Information and Library Science User Test Remote User Test Hybrid User Test Remote Facilitation Virtual Reality Remote Collaboration Disinfecting Remote Observation Remote Interviews Collaborative Vr User Test Planning User Test Organization
Content Type	Text
Resource Type	Article

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