NDLI: Three Anchoring Managerial Mechanisms to Embed Sustainability in Service Organizations

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Three Anchoring Managerial Mechanisms to Embed Sustainability in Service Organizations

Content Provider	MDPI
Author	Martin-Rios, Carlos Poretti, Cédric Derchi, Giovanni Battista
Copyright Year	2021
Description	The aim of this discussion paper is to address three major concerns in establishing sustainability in service organizations regarding the intersections among external reporting, internal governance, and business management and innovation. External reporting addresses issues related to sustainability information specificities and determinants, the pros and cons of mandating CSR disclosures, and the need for assurance. The internal management of sustainability refers to the opportunities and challenges for services to introduce sustainable business models and sustainability innovation. Finally, internal governance prioritizes the control process and systems employed by managers to make informed decisions and implement sustainability strategies. By means of an extensive and sophisticated literature review, the article contributes to untangling the opportunities and challenges that services face when adopting external and internal practices to commit to sustainability. Specifically, the paper addresses how company-level mechanisms of transparency, accountability, and innovation are linked to system-level mechanisms of implementation that lead to the adoption of sustainability in service organizations.
Starting Page	265
e-ISSN	20711050
DOI	10.3390/su14010265
Journal	Sustainability
Issue Number	1
Volume Number	14
Language	English
Publisher	MDPI
Publisher Date	2021-12-27
Access Restriction	Open
Subject Keyword	Sustainability Applied Ethics Sustainable Business Model Sustainability Innovation Corporate Information Disclosure Reporting Accountability Csr Disclosure Sustainability Management Control Circular Economy Business Models Service Sector Service Sustainability
Content Type	Text
Resource Type	Article

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