NDLI: The Need for New Product Development Capabilities from Digitalization, Sustainability, and Servitization Trends

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The Need for New Product Development Capabilities from Digitalization, Sustainability, and Servitization Trends

Content Provider	MDPI
Author	Anna, Öhrwall Rönnbäck Hallstedt, Sophie Isaksson, Ola
Copyright Year	2020
Description	Apparent from the latest pandemic, the dynamics and rate of change in society accelerate on a global scale. Ongoing mega-trends in society, such as digitalization, sustainability, and servitization, fundamentally changes the conditions for manufacturers when developing and providing new products. This study clarifies the combined impact and consequences on product development capabilities in manufacturing firms of the three mega-trends: (i) digitalization, (ii) sustainability, and (iii) servitization. The research is based on a pre-study, complemented with a semi-structured interview study at small, medium-sized, and large Swedish-based manufacturing companies, and a systematic literature review. The research makes evident that the main challenge is to empower engineers and development teams to model, present, evaluate, and develop expected and smart digitalized solutions in a time-limited environment and prioritize the most resource efficient and sustainable solution. Therefore, four complementary support resources are suggested: (i) a knowledge management platform, (ii) a data management platform, (iii) a set of criteria and metrics measuring progression, and (iv) support methods and tools to define, model, and evaluate solutions. When integrated into a digital platform, developers can simultaneously access and process the necessary information needed for sustainable, digitalized, and servitized solutions.
Starting Page	10222
e-ISSN	20711050
DOI	10.3390/su122310222
Journal	Sustainability
Issue Number	23
Volume Number	12
Language	English
Publisher	MDPI
Publisher Date	2020-12-07
Access Restriction	Open
Subject Keyword	Sustainability Manufacturing Engineering Digitalization Servitization Trends Sustainable Product Development Product-service Systems Manufacturing Companies Design Capabilities
Content Type	Text
Resource Type	Article

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