NDLI: Scheduling workforce for retail stores with employee preferences

Content Provider	IEEE Xplore Digital Library
Author	Dingding Lin Yue Tong Ganggang Niu Yongqing Xue Xin Shi Changrui Ren Zongying Zhang
Copyright Year	2015
Description	Author affiliation: IBM Res. - China, Beijing, China (Dingding Lin; Yue Tong; Ganggang Niu; Yongqing Xue; Xin Shi; Changrui Ren; Zongying Zhang)
Abstract	Traditional brick-and-mortar retailers are facing increasing pressures due to the rapid growth of E-commerce and high employee turnover inherent to the retail industry. To drive continuous growth and profits, brick-and mortar retailers need effective store workforce scheduling methods that cope with employee preferences in order to simultaneously cut cost and improve employee satisfaction. In this paper, a mixed integer programming model is proposed for this purpose. Employee's satisfaction is maximized by satisfying employee's preferences for leave and working partners to the largest extent, and balancing working hours among employees. The proposed model is tested on an apparel retail store in China. The results demonstrate the effectiveness of the proposed model.
Starting Page	37
Ending Page	42
File Size	140584
Page Count	6
File Format	PDF
e-ISBN	9781467384803
DOI	10.1109/SOLI.2015.7367407
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-11-15
Publisher Place	Tunisia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Schedules workforce scheduling employee preferences Job shop scheduling Conferences mixed integer programming Linear programming retail store Logistics
Content Type	Text
Resource Type	Article

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