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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Xuelian Wang Shiquan Zhong Ran Guo Jing Xiao |
| Copyright Year | 2013 |
| Description | Author affiliation: Sch. of Manage. & Econ., Tianjin Univ., Tianjin, China (Shiquan Zhong) || Sch. of Econ. & Manage., Hebei Univ. of Technol., Tianjin, China (Xuelian Wang; Ran Guo; Jing Xiao) |
| Abstract | Loyal customers are important for any company, and how to cultivate their loyalty by marketing tactics such as price, relation, promotion and etc. is crucial. We establish a consumer cognitive simulation model based on ACT-R cognitive framework to research the influence of price stability on consumer loyalty in this paper. The model uses three variables price stability, price, and the urgency of the needs, to describe the state of the consumer cognition. Consumers' decision-making mechanism is characterized through the production rules. The behavior for each simulation is evaluated by using the memory cycles and saved in order to assist future cycle decisions. Finally, we make a numeric simulation experiment by using the above model. The result and analysis of the data shows that this model is effective in studying consumer loyalty degree. |
| Starting Page | 55 |
| Ending Page | 58 |
| File Size | 339151 |
| Page Count | 4 |
| File Format | |
| e-ISBN | 9781479905300 |
| DOI | 10.1109/SOLI.2013.6611381 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2013-07-28 |
| Publisher Place | China |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Economics consumer loyalty degree ACT-R Decision making cognitive model simulation Companies Educational institutions Stability analysis Cognition Numerical models |
| Content Type | Text |
| Resource Type | Article |
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