NDLI: Designing collaborative healthcare technology for the acute care workflow

Content Provider	IEEE Xplore Digital Library
Author	Gonzales, M.J. Cheung, V.C. Riek, L.D.
Copyright Year	2015
Description	Author affiliation: Dept. of Comput. Sci. & Eng., Univ. of Notre Dame, Notre Dame, IN, USA (Gonzales, M.J.; Cheung, V.C.; Riek, L.D.)
Abstract	Preventable medical errors in hospitals are the third leading cause of death in the United States. Many of these are caused by poor situational awareness, especially in acute care resuscitation scenarios. While a number of checklists and technological interventions have been developed to reduce cognitive load and improve situational awareness, these tools often do not fit the clinical workflow. To better understand the challenges faced by clinicians in acute care codes, we conducted a qualitative study with interprofessional clinicians at three regional hospitals. Our key findings are: Current documentation processes are inadequate (with information recorded on paper towels); reference guides can serve as fixation points, reducing rather than enhancing situational awareness; the physical environment imposes significant constraints on workflow; homegrown solutions may be used often to solve unstandardized processes; simulation scenarios do not match real-world practice. We present a number of considerations for collaborative healthcare technology design and discuss the implications of our findings on current work for the development of more effective interventions for acute care resuscitation scenarios.
Starting Page	145
Ending Page	152
File Size	1351510
Page Count	8
File Format	PDF
ISBN	9781631900457
ISSN	21531641
DOI	10.4108/icst.pervasivehealth.2015.259287
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-05-20
Publisher Place	Turkey
Access Restriction	Subscribed
Rights Holder	ICST
Subject Keyword	Context Pediatrics workflow Documentation healthcare technology design Hospitals Collaboration resuscitation health informatics user-centered design Interviews acute care computer-supported collaborative work
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
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4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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