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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | van den Berg, M. van Vliet, H. |
| Copyright Year | 2014 |
| Description | Author affiliation: Dept. of Comput. Sci., VU Univ. Amsterdam, Amsterdam, Netherlands (van Vliet, H.) || Dept. of Finance & IT, De Nederlandsche Bank, Amsterdam, Netherlands (van den Berg, M.) |
| Abstract | Enterprise architecture (EA) offers ways to steer and guide the design and evolution of the enterprise including its information technology (IT). One of the outputs of EA is improved decision-making about IT. Objective: This study aims to provide EA researchers and practitioners with insights into how IT decision-making actually takes place and what that means for them. Method: A systematic literature review was conducted in order to find and analyze primary studies about IT decision-making. Results: We found that IT investment and prioritization is by far the largest decision category. Money seems much more important than content. The IT decision-making process itself is subject to different variables and factors making every IT decision unique. We also found that both rational and bounded rational approaches are used in IT decision-making. EA has not a prominent role in IT decision-making. Conclusions: IT decision-making is a messy and complex process where money plays a prominent role. We argue that, if enterprise architects want to influence IT decision-making, they should follow the money by combining content with investment planning and prioritization. Further research is required into what distinguishes enterprise architects that are successful in IT decision-making, from those that are less successful. |
| Starting Page | 135 |
| Ending Page | 142 |
| File Size | 380110 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781479957798 |
| DOI | 10.1109/CBI.2014.10 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2014-07-14 |
| Publisher Place | Switzerland |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Systematics Bibliographies Decision making Organizations enterprise architecture IT decision-making IT governance Investment Information systems |
| Content Type | Text |
| Resource Type | Article |
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