NDLI: New challenges for e-government: Value realization among independent actors

Content Provider	IEEE Xplore Digital Library
Author	Juell-Skielse, G. Perjons, E.
Copyright Year	2010
Description	Author affiliation: Department of Computer and Systems Sciences, Stockholm University, Sweden (Juell-Skielse, G.; Perjons, E.)
Abstract	Sweden is currently ranked as the leading country in e-government readiness, i.e. how ready the country is to take advantage of the opportunities provided by advances in information technology for delivering e-government services to the citizens. However, the level of e-government development is still far from satisfactory, and further investments are constrained by limited government budgets. One reason for the slow pace of e-government development is the complex mix of actors involved in the public sector, and the lack of understanding how e-government investments are increasing value for the network of actors as a whole. Therefore, there is a need for new approaches estimating values of e-government initiatives in a network of public actors and citizens. This will facilitate prioritization among e-government initiatives, in order to choose initiatives that are the most beneficial for a society as a whole. In this paper, we present such an approach in which we combine two established methods for value analysis, Peng and Value modeling. The combined approach is applied on a Swedish e-government initiative on municipal level including several e-services. The result from the case study shows that the benefits of the e-government initiative are unevenly distributed among involved actors, it is unevenly distributed between different e-services, and investment costs are primarily carried by one of the actors. We believe that such situation can slow down the future development of e-government, but the knowledge given by the value analysis approach is important for managing a successful e-government strategy.
Starting Page	433
Ending Page	442
File Size	1024545
Page Count	10
File Format	PDF
ISBN	9781424448395
ISSN	21511357
e-ISBN	9781424448401
DOI	10.1109/RCIS.2010.5507341
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-05-19
Publisher Place	France
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Costs Local government benefit analysis Knowledge management Information technology value modeling requirements engineering Region 3 Investments e-government Communications technology Electronic government Business Constitution
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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